Contact support

For technical queries relating to our software solutions, you are welcome to contact our customer support. You can reach our customer support team by phone or email on normal business days (not including Saturdays) from 8:30 a.m. to 6:00 p.m.


+49 (761) 791 878-112

Send an email


Our support staff speak German, English, French, Spanish and Catalan. We also offer you the possibility to solve technical problems directly on the screen via internet and telephone. To do so, please contact our customer support beforehand. Online support is then provided with the help of one of the following support tools.

Your contact person

Support (DE-EN-ES-CA)

Genís Ventura Fayol

+49 (761) 791 878-168

Send an email

Genís Ventura Fayol, Support Consultant

Support (DE-EN)

Thomas Geiß

+49 (761) 791 878-210

Send an email

Thomas Geiß, Support Consultant

Support (DE-EN-FR)

Nils Gaede

+49 (761) 791 878-119

Send an email

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